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Web App Issues


Michael Sharp
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On 5/5/2020 at 11:05 AM, Michael Sharp said:

Also I preferred the request list to look as it does in the mobile app with the combination of pink/blue - this used to be the case on the desktop app which is now completely blue?  

image.png.0b8fc3951ee3bfc8187af6c343e5ec4c.png

311517306_JMWITHelpdeskPortal.thumb.png.f893cfb2f42c37cd64f4e2bbeb8f6754.png

@Ehsan see screenshots here.  The blue links/titles can be seen from the requests widget and the pink/blue format can be seen from the requests list under individual services.

Also see attached our Body settings as requested.

Cheers,

Mike.

portalbody.PNG

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Guest Ehsan

@Michael Sharp,

Thank you for getting back to me.

I have compared the Requests list in the service details area in the Employee Portal Mobile and Employee Portal; as below, they look identical, with the settings you have configured.

image.png

 

i then compared the Requests widget in the Employee Portal Mobile and Employee Portal; as below, they look identical.

image.png

 

I can see the difference you're referring to there, with the Requests widget vs Requests list in Service details. I will discuss this internally and get back to you.

Ehsan

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