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Searching on Custom Fields


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I've got a ticket where 'Custom D' is being used as the 'Internal Ref'. I've entered the value: ITEST-123


But when I search in the Requests Search Bar:


The ticket with the 'Internal Ref.' is not returned in the search list

Nor is it returned in the Quick Filter


However, when using the advanced filter, the ticket is returned:


The main thing that we're after is making it so that the Internal Ref (Custom D) field can be searchable

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