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Jeremy

Employee Portal - not honoring flags/formatting

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We have a a form that is presenting this:

image.thumb.png.ff63cb4744559cb0f057e202a59dd7f1.png

But these are not mandatory fields but it is still asking for completion...

This is the field set up:

image.png.96f4ed1baf389c01deab0223ba3dc5af.png

And the form settings...

image.png.fcad1e64366c2fb06bef866951aedad4.png

This was never an issue with the Customer Portal... Please can someone take a look please? Thanks

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Hi @Jeremy

Could you check if "Quantity" field have any conditions? Could you export flow and send it in to me in PM as attachment?

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Hi @Jeremy thanks for PM, got it solved and fixed.

Basically it was runing regex validation against empty fields which shouldn't. I just fixed it right now so is just a matter of release process and you will get it...

Thank you,
Miro

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@Miro thanks for the update, do you know when this update may happen?

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@Jeremy I think it should be begining of next week - maybe end of this one but not sure as there are bank holidays comming.

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@Miro this is now causing other issues, we have gone live with the new portal and we are designing new forms (PCFs) but the conditional flags are now not working for any new forms!

This is a form:
image.png.495b0d096d2256ce929133bc4dcda66c.png

But when University or Student is chosen there should be other boxes that appear, this is the form design:
image.png.8ab8cf2ff66cd76ff76d988e0bb71aa7.png

The flags are set as:
image.png.55f43c7bf0acfa4f3ad610a6ffd192cf.png

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@Jeremy ok need to to see whats wrong there. Could you PM me the flow + few words describing how to replicate problem.

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