Removing Cancelled requests from boards in BPM

[Keith]

I am setting up a anew board and have the request being processed through the various lanes of the board as required. However, Cancelled requests get stranded on the board and are not removed.

What is the best way to handle cancelled requests with regards removing them from the board.

 

Thanks

 

Keith

[TrevorHarris]

Hi,

You can remove a card from the Board in the BPM with the Remove Card from Board operation in the Card Entity, you will need to supply the card id to this.  you can get this with the get Card Information operation by supplying the Key (the request Id) and specifying the board you are using

Thanks

Trevor H

[Estie]

Hi I have the same question.

Our change requests can be cancelled at any time.

If the request is cancelled doesn't the BPM get cancelled too?

Where would the remove card from board node need to go in the BPM in this scenario?

Thanks

[Estie]

@TrevorHarrisJust to add that I am talking about using the cancel request action icon for change requests.

[samwoo]

+1 I think cancelled requests should be removed from all boards as they can be cancelled at any time. 

This should be configurable as some organisations may want visibility of cancelled requests in a board... So maybe it should be config that is defined on the board itself.