Jump to content

Opening weblinks in a requests details


Adrian Simpkins
 Share

Recommended Posts

Hiya,

One of my Users has highlighted that when a web address in contained within a request, when we try to jump to the link it seems to insert a Hornbill URL before the web address which means the web address does not open.

E.G. Request has a URL of www.blueteq-shield.co.uk/ however when we click on this link in the request it opens as https://live.hornbill.com/mse/www.blueteq-shield.co.uk/ so the link does not open - is there a way to bypass this so that when we click on the web link it jumps straight to the external weblink, rather than inserting the Hornbill prefix please? Image as below:

Many thanks

wedaddress.png.290564fcbfb75cb73e9856153a6bc40f.png

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...