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User getting a you do not have right to view this post' when clicking on a mention in Notifications

Adrian Simpkins

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Hi All,

One of our Users has a request they have actioned, then transferred onto another team for further actions. However, when they were tagged in the request using the @ function they got the below error when trying to jump to the notification. Any idea why this is appearing as he appears to have all relevant roles / access as he was able to work the request initially?

Screen shots below show the notification, then the message he got when trying to view it:

Many thanks !


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