Jump to content

Sending emails as plain text through Hornbill automation task

James Gallally

Recommended Posts


Due to limitations with my SMS provider that we use for sending emails as texts (and the fact that there is no integration as yet with Hornbill for this provider), does anyone know if I can send emails as plain text from a Hornbill Automation task? I have a email template setup, and if i use the mail email application within Hornbill the email is sent as plain and html, however it appears by default it only sends html from the automate task?


I know there is the app.email.request.operation.composerType, but I believe that this is just for when the technician sends an email from within the email component in the incident.




Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...