Captures auto-saving

[Alisha]

Hello,

Captures have started to auto-save, but I would prefer to save them when I'm ready, in case I need to revert back to something I did before.

Is there a setting to switch off the auto-save feature please?

Many thanks,
Alisha

[Bob Dickinson]

Hi @Alisha

There is a Collaboration Application setting where you can disable this. 
In the Admin tool, if you navigate to Applications > Hornbill Collaboration > Application Settings

Search for the following Setting: admin.feature.workflow.autosaveinterval

And set it to 0 - that will disable auto-save

 

Kind Regards

Bob

 

[Jeremy]

@Bob Dickinson if this setting is on, does that mean that when you are doing work in a PCF that if it auto-saves it deactivates the PCF? i.e. stops people from filling in the form on the portal until it is made 'active'

[Alisha]

@Jeremy This has happened to me if working on live captures. If customers try to use it, it then logs a blank request, which is one of the reasons why we want to switch this setting off.

[HGrigsby]

Thanks all - I wondered about that and what it was doing.  Will be turning it off as soon as possible. 

Have spent a lot of the last couple of days on a PC and BPM that both kept saving when I didn't necessarily want them to, and also had the blank tickets coming through. 

Helen

[Bob Dickinson]

@Jeremy and all

Thanks for highlighting this. I have checked internally and the Auto Save was not intended for Progressive Capture until we have introduced versioning (much like is available for Business Process). We will be removing this for Progressive Capture shortly as part of an automatic Collaboration release. 

As you specified, do be careful right now when opening Progresive Capture right now to ensure to keep it active - and as a few of you have done already, to be on the safe side it may be worth extending the auto save period or turning it off altogether (see my previous post) until this update had been deployed. 

Sorry for the conufsion here

[Bob Dickinson]

All,

The update to prevent the auto saving of Progressive Captures is now live. If you would still like to disable auto save for Business Processes too, please follow the advice above (setting the system setting to 0).

Kind Regards

Bob