chriscorcoran Posted February 20, 2020 Share Posted February 20, 2020 Hi one of our users is getting a new colour on the request listthis morning any ideas? Tried two browsers both the same. And from another machine. Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 21, 2020 Share Posted February 21, 2020 Hi Chris, I believe that these represent requests that are not assigned to a team. Can you check if this is the case that these particular requests don't have a team assigned? This colour scheme was added several years ago. It may that from some reason this user has recently had some rights elevated to now show them these requests with no teams. Regards, James Link to comment Share on other sites More sharing options...
chriscorcoran Posted February 24, 2020 Author Share Posted February 24, 2020 @James Ainsworth yes all calls are assigned to a team and it they were showing fine for other users. I have updated our service manager this morning and logged back in as the user and it all seems fine now. Very odd. Thanks anyway! Link to comment Share on other sites More sharing options...
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