Guest Ehsan Posted February 11, 2020 Share Posted February 11, 2020 What's Changed When creating a Service, there is now a validation error when "Service Category" attribute is not set. There is now an indicator when a file is successfully attached via Progressive Capture in Self Service. What's Fixed PM00156997 - Misleading Timeline entry when assigning Request to a user who is excluded from assignment. PM00158284 - Misleading Timeline entry when the "Reason" attribute is hidden in a Human Task. PM00159345 - When a Timeline entry is edited, the change is not reflected when searching via Global Search. PM00159394 - In an Escalation Event, length validation is not enforced within "Escalation Text" field. PM00161106 - No results when a Custom Report based on "Logged On" is created in Service Manager Reports. PM00161223 - Error in some scenarios when using "Requests > Update Request > Status" Hornbill Automation. PM00161167 - Multiple TO addresses are not returned by "Get Request Information > Source Email Details" Hornbill Automation. PM00161240 - Unable to branch on name and Id based on the selected Site through "Site details" Progressive Capture form. PM00161303 - When a user's timezone is behind GMT e.g. Pacific Time (Canada & US), a Request view including a condition on "current month" does not return any Requests. Link to comment Share on other sites More sharing options...
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