Jump to content

Unable to view emails on timeline


Recommended Posts

We are experiencing an issue with viewing emails that is confusing me and I have no idea why this is happening.

We have some requests that have multiple emails that have been sent from a request but some of them do not allow you to view then email messages and we are wondering if others are seeing the same issue?

The settings don't seem to make too much difference as I have super user on my account and get the same issue.

Example of no email viewing choice:

But a later email that has been sent, the 'View Email' option is there:

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...