enhancement Display sub status reason below sub status

[HHH]

One thing that would make things easier for the analyst would be to display the reason for setting a specific sub status in the box to the right below the sub status itself.
In case of setting the request on hold until a specific time, the date/time could be displayed there as well.
This would save searching through the timeline ticket.

[Guest Paul Alexander]

+1 for this...great idea!