Schedule a Change

[Adrian Simpkins]

Hi All

I wanted to see if there is anyway to use the data captured in the PC for a change request to set the Schedule Change values without having it as a manual action by the owner within a request?

Reason I am asking is we are capturing the scheduled date in our progressive capture questions, but then we are making the owner confirm this using the Schedule Change action within the request. I appreciate this may be intentional as the date may change from what is set within the questions, but I wanted to check and see if this is possible at all please

Many thanks!

[Steven Boardman]

@Adrian Simpkins there is an option for exactly this

You can use the variable picker to inject your answers from the PC into the start time (variable) and end time (variable) fields

Steve

[Adrian Simpkins]

Hi Steven

That is perfect, thank you for confirming ! I should have looked a bit further it seems

Many thanks