Jump to content

Update multiple requests from an Email


sprasad
 Share

Recommended Posts

Further to release of Hornbill Service Manager (1040), which allowed you to Update multiple Requests from the Request list, it will be useful to have a similar feature where you could update multiple requests from an Email.

We currently raise defects on a Atlassian Jira platform and link affected users/requests to it.  Where we have a number of customers affected by the same defect, it will be highly effective if we had a Multi-Select Action so that all affected requests can be updated, using the 'Apply to Request' option.

I tried various combinations on this field and although the Apply button becomes enabled, we then get an error of [Please provide a request ID]  

image.png.01f7e07f12f6e6820703b2a8fec29265.png

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...