Joe Posted February 5, 2020 Share Posted February 5, 2020 After switch-on, can I delete all requests and start from #1 again? Is that normal? We've generated an awful lot of tickets while testing workflows and am curious if we can start from #1 again at launch. Link to comment Share on other sites More sharing options...
Steve Giller Posted February 5, 2020 Share Posted February 5, 2020 Clearing your test data as part of going live can be achieved by use of the Hornbill Cleaner Tool, and after running this you are able, if you so desire, to reset the counters to zero. Link to comment Share on other sites More sharing options...
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