Email Records Maximum Limit

[Karen - Gleeds]

We have a number of emails that are stored in various folders, some of these folders have over 1000 emails within them. When scrolling down the emails within a folder only 500 emails are shown as an alert appears stating "Reached the max records to load (500) ). Is there a way to increase the maximum limit of this?

[Daniel Dekel]

Hi @Karen - Gleeds,

There isn't a setting for that because more than 500 records will be too much for the browser to cope. You should use the search for this or try changing the sorting, that will bring the ones in the bottom to the top.

Regards,

Daniel.