Jump to content

Can logged requests be viewed by a colleague via Selft Service?


Recommended Posts

Within our Force Control Room, we have a shared workspace where staff work on shifts. We have been asked if it is possible for specific incidents with hardware be shared with FCR staff so that they can see the issue without need to contact the service desk. It may get reported 1 day by someone and then they go on 4 days off. Many thanks.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...