sprasad Posted January 31, 2020 Share Posted January 31, 2020 In line with best practice, we are using our customers email address as their login ID As you cannot use an email address that is stored in the dB, it will be useful if the Contacts search returned details of the current customer AS WELL AS details of the Archived customer record, so that we can see what emails had been stored previously for this customer. From the results screen, a tag confirming which is the Archived customer record, will be very useful. Currently, you have do perform 2 separate search and open them under separate Tabs, to verify this information. Link to comment Share on other sites More sharing options...
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