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Jeremy

Searching after Outage

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We are having several issues with being able to search for certain request on our instance that were logged in and around the point of the Service Manager outage.

To rectify this issue should we re-index our instance?

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Hi Jeremy,

Thanks for your post.  Information about Indexing can be found here. In this case you may look to perform a New index.  Please read the information provided on this page before considering the type of index and when to run it.

Regards,

James

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@Jeremy would also be worth running the indexing out of working hours if possible.

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