Lost Access - Could not connect to the service

[Jack_Podmore]

Hi guys, 

We have lost access to our instance (phservicedesk): 

Please advise!

Thanks

[Neil Smith]

We are also receiving the same error.  Please advise @Hornbill Support Team

[cchalmers]

We are also receiving the same error

[JonNutt]

Same here

[HHH]

We too

 

[nasimg]

Yes - same for us

[cwood]

Same here

[Logan Graham]

Same for us.

[m.vandun]

same here

[Deen]

@Jack_Podmore we are aware of the problem and are currently working on a solution.  There will be a further update shortly.

[Stuart Torres-Catmur]

Down for us too

[m.vandun]

seems to be working again.

[Stephen.whittle]

Down for our three hospitals too. Raised with support. 

[Victor]

@all

Please follow the below forum thread and https://status.hornbill.com/