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lee mcdermott

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  • 3 weeks later...

@Martyn Houghton


Hi Martin,


I have tried that but doesn't seem to work for me? can't resolve the url


I have also tried going to the call in the service portal and capturing the link when I have the call open


e.g https://service.hornbill.com/instance name/servicemanager/service/11/request/view/IN00095689

i have replaced the instance name with our actual instance name.


Using this link only seems to take you back to the top level

https://service.hornbill.com/instance name/servicemanager



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