Jump to content

Recommended Posts

Posted

Hi 

I have come across this a few times before but I have a decision in a BPM, to decide which team a call should be assigned to based on the user department.

If I change the one branch to be the name of the team and the other branch should be "no match"  whichever one I go to changes the option to be the same, so I either end up with 2 no matches or custom expressions.

I have deleted the decision and put it back in and it seemed ok until I changed the custom expression when the same happened again.

Any help much appreciated or should this be a support call?

thanks

Helen 

image.png.1c8c572f1a449d536b1bdd0cbb6460ed.png

 

Posted

This was caused by an issue whereby when editing multiple branches, selecting any subsequent branch will not refresh the details, in effect still displaying the details of the first selected branch. This has been fixed in the next admin tool update.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...