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Changed the email template in the BPM


7oaks

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Just changed the email in the BPM for New calls logged via the Portal and got the following error when validating. I am trying to make it generic as i cant seem to make the email specific to Incidents and Service Requests for IT Services and the same for Facilities Management

image.png.e4d6e13fa86cd241a10863ecaac9d585.png

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