Starting Clock when "Raise New" selected

[Katie]

Is there a way to get the timer/clock to start when raising a request from service manager? 

[AlexTumber]

@Katie thanks for your post. The answer at the moment unfortunately is no.

This is not the first time this has been requested though and it is something we are looking at. As and when there is any movement here I will update this thread.

Alex

[Katie]

Thank you for your reply Alex. 

 

[I Musgrave]

Hi, just wondering if there was any development in adding a timer to raising tickets

[AlexTumber]

@I Musgravethanks for you post.

Unfortunately there is no update for this particular functionality at this time. I will update this thread when there is some news.

Alex