Gareth Watkins Posted January 9, 2020 Share Posted January 9, 2020 Good afternoon I have written a workflow for a staff leaver process and am trying to get the leaver profile archived in hornbill as part of the process. At present the leavers name is provided in the progressive capture (from a group picker) by their line manager. I have tried to use the archive user function in an automation node using the variable from the prog cap to identify the leaver that needs to be removed, but it isn't working. Can you clarify if It is possible to archive a user based on a variable as oppose to archiving the person who initially logged the call?, as the logger would be their line manager and not the leaver. Neither the data value or raw value prove to work. I also tried to get around it by logging a linked call under the leavers name (using the same variable picker) in order to archive them in another workflow but that didn't work either. Any help is appreciated Link to comment Share on other sites More sharing options...
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