Martyn Houghton Posted January 8, 2020 Share Posted January 8, 2020 Organisation Import Tool v1.0.1, when using the Update (or Both) actions, does not pick up changes made to the custom fields so does not trigger the update action, when attempting to update the custom fields. Can this be corrected so that the update method check all fields? Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 8, 2020 Author Share Posted January 8, 2020 This seems not to be just limited to custom fields. It is not triggering on changes to the 'Industry' field either. Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted January 8, 2020 Share Posted January 8, 2020 @Martyn Houghton it should... It should update everything you have in the source, given that is set in the JSON config file ... Send me the file with the org data that you import along with the JSON config file. If you have a log file from the latest run where the tool did not update the fields, send me that as well. You can raise a support request in this regard or PM me these here. Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 8, 2020 Author Share Posted January 8, 2020 @Victor I have PM'ed the conf.json and log output where it did not pick up any updates. Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 8, 2020 Author Share Posted January 8, 2020 @Victor I narrowed down the issue and determined that it fails is you use the 'Both' action, but works if you use the 'Update' action, so appears to be down to the logic applied via the former action type. Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted January 8, 2020 Share Posted January 8, 2020 Ok, thanks, looking into it... Link to comment Share on other sites More sharing options...
Victor Posted January 8, 2020 Share Posted January 8, 2020 .. Both or Update should not make a difference when updating but will have a look... Link to comment Share on other sites More sharing options...
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