defect Organisation Import Tool Update method does not pick up changes in custom fields.

[Martyn Houghton]

Organisation Import Tool v1.0.1, when using the Update (or Both) actions, does not pick up changes made to the custom fields so does not trigger the update action, when attempting to update the custom fields.

Can this be corrected so that the update method check all fields?

Cheers

Martyn

 

[Martyn Houghton]

This seems not to be just limited to custom fields. It is not triggering on changes to the 'Industry' field either.

Cheers

Martyn

[Victor]

@Martyn Houghton it should... It should update everything you have in the source, given that is set in the JSON config file ... Send me the file with the org data that you import along with the JSON config file. If you have a log file from the latest run where the tool did not update the fields, send me that as well. You can raise a support request in this regard or PM me these here.

[Martyn Houghton]

@Victor

I have PM'ed the conf.json and log output where it did not pick up any updates.

Cheers

Martyn

[Martyn Houghton]

@Victor

I narrowed down the issue and determined that it fails is you use the 'Both' action, but works if you use the 'Update' action, so appears to be down to the logic applied via the former action type.

Cheers

Martyn

[Victor]

Ok, thanks, looking into it...

[Victor]

.. Both or Update should not make a difference when updating but will have a look...