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Service Portfolio settings for swapping/merging services

Foley Coker

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I have been in the process of launching a new service which is the amalgamation of 3 previous HR services and an update to the catalog items. The calls already logged in the previous HR service are still live, so i have retained the subscribers to the services, but disabled the service requests catalog and the service visibility. This had the unfortunate consequence of not allowing the customers of the previous service areas requests to view the customer side to the request. 


Is there a way to disable the service visibility but retain the ability for customers to still see their active calls? 




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