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Posted

Can the Suspend node such as 'Wait for Request Update' node be updated as include the application of the Working Time Calendar (WTC) to the 'Expire' period?

Appreciate at the moment this will be just the default WTC, which may be different to the linked SLA WTC, but this would be a start and allow us to set the expire period taking into account working days at least.

Cheers

Martyn

 

Posted

Looking at this further, I suspect the node applies the WTC by default but does not document/indicate this. Therefore the request is to have the option to apply the WTC or not.

Cheers

Martyn

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