AndyHill Posted December 30, 2019 Share Posted December 30, 2019 I am looking to make use of the Customer Timeline Update Notification that emails users when a comment is added to the call. This is a nice feature that will remove the need to use the email section which is what we have been doing to this point. Is there a variable I can add to the email template that will display the last comment made? Cheers for the help. Link to comment Share on other sites More sharing options...
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