chriscorcoran Posted December 13, 2019 Share Posted December 13, 2019 Not sure if something has changed but the default for resolution is set to Team for resolution which means customers can’t see the resolution through the portal. Is there a way to change the default visibility value of resolution only to be Customer? Link to comment Share on other sites More sharing options...
Steven Boardman Posted December 16, 2019 Share Posted December 16, 2019 @chriscorcoran in the admin tool under Service Manager > Settings you can set this one (and all other action bar options) Link to comment Share on other sites More sharing options...
chriscorcoran Posted December 16, 2019 Author Share Posted December 16, 2019 2 hours ago, Steven Boardman said: @chriscorcoran in the admin tool under Service Manager > Settings you can set this one (and all other action bar options) Thanks @Steven Boardman Link to comment Share on other sites More sharing options...
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