Alisha Posted December 12, 2019 Posted December 12, 2019 Hello, Please could we have the ability to add descriptions when linking Incidents to Problems? In the same way that we can add descriptions when adding connections to a request? Many thanks, Alisha
Deen Posted December 18, 2019 Posted December 18, 2019 @Alisha you can always add a comment to the time line entry for the link event. I've tagged this as an enhancement though. 1
Alisha Posted December 19, 2019 Author Posted December 19, 2019 Hi @Deen, Thank you. We can't easily count comments on the timeline. However, if we were to link the Incident and write a comment at the same time, we'll be able to see the count in 'Linked requests'. Many thanks, Alisha
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