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Posted

Hi All

I have today activated some of the automated notifications so our Users are made aware of changes in requests - however, I wanted to understand which would produce not only a notification within Hornbill, but also trigger a desktop pop up (On windows 10 using Edge). The below are the settings I have activated, just wanted to understand which of these should generate a desktop popup please (I presumed they would all generate a desktop popup but doesn't appear to be the case).

guest.app.requests.notification.notificationType.emailUpdate

guest.app.requests.notification.notificationType.analystLinkedRequestResolveAction

guest.app.requests.notification.notificationType.members

guest.app.requests.notification.notificationType.membersRecipient

guest.app.requests.notification.notificationType.portalUpdate

guest.app.requests.notification.notificationType.subStatusChange

Many thanks

 

Posted

Hi Adrian,

I believe that the desktop notifications only work with the system notification and only when using Chrome.  To see which can be set to use desk top notifications you can go to your profile and under Notifications, you can see which ones allow you to enable for the Desktop 

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