Jump to content

Services Manager roles and abilities


Recommended Posts

Guest Paul Alexander
Posted

As more and more departments in our company are now using Hornbill, I want to pass the management of Services on to heads of departments. I've given these people the role of Services Manager and set each service to be 'Private', but this doesn't seem to give the managers the rights to change their Service Description. 

Is there a role which WOULD give them access to do this, or, if not, can I change something so that they CAN update their own descriptions please?

thanks

Posted

Hi @Paul Alexander

if you made the new managers the new service's owner and they have Services Manager rights, then they should be able to update the service description.
Can you please double check that the service ownership has been passed on the new heads of department ?

Regards

Armando

 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...