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John C

Hornbill Down

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Hornbill not working for us here....unable to connect etc, down about 10 mins now, status site stated all OK, LOL....

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@John C mine say the same thing, status all okay however if you check Hornbill - Get Support, status health check failed for us.

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I can confirm we are having the same problem here. This is clearly a wider issue and not instance specific.

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Dear all, 

We are aware of the issue & this is been investigated with the highest of priority.  We will provide an update as soon as there is any further news. Please bear with us. 

Kind regards, Nanette

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Same for us too... has anyone from Hornbill acknowledged any issue yet?

image.png.f0ecf6d72a781fa65f080b2e67ba7f49.png

 

Also affecting our 'Customer Portal' too - so none of our external customer who we support can reach out to us.

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All,

This has been restored. We will provide a full update shortly. 

 

Kind Regards

 

  • Thanks 3

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Confirmed we are back up and running now :)

Speedy job Hornbill!

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