My Activities not working correct (refreshing problem)

[Nikolaj]

Hello All @SupportAccount

Our Activities not working correct and the result is that my hornbill users are closing the wrong tasks by clicking complete.

Here is an example:

when i click on the Test Niko 3 task to complete i get the task Test Niko 2 that is because Test Niko 2 Task is Test Niko 1 Task and Test Niko 1 Task is already closed.

Can you please confirm this and look for an fix?

Thanks

Nikolaj

 

[Deen]

@Nikolaji i've been trying to replicate this without success.  Do you see the same behavior on alternate browsers and are all your users affected?

[Nikolaj]

@Deen it happened so far by 5 different user with google chrome.

same today. It just happen if you complete the first one and then do nothing and just click on the next one in your list then you should get the last task what you have set to complete.

[Miro]

Hi @Nikolaj,

So just quick summary: If you click on "complete tick" to complete task - it open for you a task with different data. Could you tell me what happen if you click on task title - does it open the proper task or the same as on "complete tick"?

Also if you can open "My Activities -> Board view" tab and then try to see if the same happen there?

Thank you,
Miro

[Nikolaj]

Hi @Miro

 If you click on "complete tick" to complete task - it open for you a task with different data -> Yes that is true

Could you tell me what happen if you click on task title - does it open the proper task or the same as on "complete tick"? -> the proper task

Also if you can open "My Activities -> Board view" tab and then try to see if the same happen there? -> NO here are both ways working fine.

It looks that is only in  My activities view and only if you click on "complete tick".

Best regards

Nikolaj

[Steve Giller]

@Nikolaj Could you send me an API key on private message so we can have a look at this, please?

 

[Miro]

@Nikolaj would you create few tasks (4-5) for me that I can see the actual problem? Seems like you don't have any test tasks assigned now.

[Nikolaj]

@Miro ok done now you will find some Test Niko Tasks

[Miro]

@Nikolaj replicated, will let you know once is fixed.

[Nikolaj]

@Miro good to hear. thanks

[Miro]

@Nikolaj fix on the way. Once it pass our release process it should be available next week.

Thank you,
Miro

[Nikolaj]

@Miro thanks good to know.

best regards

Nikolaj

[Nikolaj]

@Miro is the fix implemented?

thanks

Nikolaj

[Miro]

Hi @Nikolaj,

Sorry, I forgot completly about this.
I just did check and it's already released for at least a week - hopefully you are not experiencing it anymore.

Thank you,
Miro

[Nikolaj]

Hi @Miro

thanks we will check it and let you know.

best regards

Nikolaj