SSO Change

[Dan Munns]

Hi, 

I noticed the ESP update notes last night:

Quote

It is now possible to set a Login ID independently of the User/Basic Account User ID, this facilitates more flexibility with login credentials and SSO (SAML) configurations. Data is automatically migrated to the new Login ID property from the UserID property so everything will continue to work as before by default.

I am assuming that I should be able to see the new field in the user account page? And also the Data Import page as well? 

I am also assuming that this is not visible because our instance hasn't been updated yet (I have cleared cache and all the other stuff to try and get it to show). If this is the case can I request our instance is updated ASAP. I really need to get this change in as soon as possible. 

Thanks,

Dan

[Dan Munns]

Ok, so I can see the new field in the h_sys_accounts table, just nowhere else. 

Is this just phase one of a two part change? 

[Giuseppe Iannacone]

I'm having the same doubt here, can someone from Hornbill, please provide us a feedback on the topic?
Thank you!

[Conor]

@Dan Munns @Giuseppe Iannacone

You are correct it is a 2 part change, the server update has been rolled out but the admin update has not quite yet. ITOM is currently slowing the release of the update for the second part.

It is coming - I've been told next week, so just a few days more to wait for this AND the ITOM preview.