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Email - Apply to Request/Routing Rule Update ticket - Include all To: addresses on timeline post.


Martyn Houghton

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As a follow on from the request below which has now been implemented, can the timeline update be extended to include the text of all the email addresses on the To: recipients. 
At the moment it does not show any details from the To: part of the email and you have to open the linked email to view this information.

Having the information as part of the timeline, makes it easier for the analyst to pick up and add additional connections.

Cheers

Martyn

 

 

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