Martyn Houghton Posted November 20, 2019 Posted November 20, 2019 Can we request an enhancement 'Get Request Information' node of 'Source Email Details' is extended to return the any email addresses on the CC: recipient as a sting so that these can be injected into timeline and activity descriptions, as at the moment it only includes the To and From addresses. Cheers Martyn
James Ainsworth Posted April 7, 2020 Posted April 7, 2020 Hi Martyn, This requirement has been completed and was made available as of Service Manager build 1880. Hope this helps. Regards, James 1
Martyn Houghton Posted April 8, 2020 Author Posted April 8, 2020 @James Ainsworth Thanks for the update. Already implemented and workflows updated to insert it into the timeline when logged via a Auto Responder. Now just need the next step to add them as connections........ Cheers Martyn
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now