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Alberto M

New activitystream component and right-click

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Hi.

Before this change in the activitystream component, when we clicked in the three dots button of an email activity in a timeline, we could then right-click and choose "Open in new tab" (or Ctrl-Click) in the "View Email" drop down option which was really helpful. 

Now this option is not available anymore.

Is this something that could be set to be available again?

Thanks,

A.

 

 

downloadOriginalImage.php?activityid=urn:buzz:activity:8889f865-d402-49df-b6a3-5a0beef28b31&accessToken=&APIKEY=null

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Hi @Alberto M

We've identified a product defect (PM0015839), our developers are working on a fix. The fix will be available in a future Service Manager update.

Kind regards, Nanette.

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@Nanette

Is there any timescale on the fix being released to live for this issue, as it causing our user issues as well, as they used the option to open the emails for reference whilst updating the request.

Cheers

Martyn

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