David Longley Posted November 7, 2019 Posted November 7, 2019 I have been asked if it is possible to have the option when manually logging a ticket, that we can specify a date/time in the past? e.g. to have the ability to log a retrospective ticket for a date/time in the past? Thanks
James Ainsworth Posted November 12, 2019 Posted November 12, 2019 Hi David, There aren't any options at the moment for backdating a request. I'll have a look in our change backlog to see if there is anything planned. However, I don't think so.
Dave Longley Posted January 8, 2021 Posted January 8, 2021 @James Ainsworth, I was wondering if you have any update on this? would be a good feature.
James Ainsworth Posted January 8, 2021 Posted January 8, 2021 Hi Dave, No update at the moment. I'll keep reviewing this request.
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