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Custom Button - Conditions "Show Button if.." enhancements

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At the moment all conditions specified under the  'Show Button If...' have to be true for the button to appear. Therefore can I ask for this to be extended to include the following additional options.

  • Allow the insertion of multiple values, i.e. Service ID equals/is 478,480,482 etc.
  • Allow the use of 'OR' logical operations.
  • Additional Fields for both selection and insertion
  1. Request Type
  2. Customer Telephone field
  3. Service Level fields





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Being able to have OR operations or match multiple values would be a good extension to the custom buttons,  I don't think we will be able to have this feature available soon however it is something I will try to add in the future.



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