Custom fields on the Detail form

[Alisha]

Hello,

If we use a custom field on the 'View Details Form', are we able to report on which analyst clicked on the tick box or selected something from a drop down list?

Many thanks,
Alisha

[Martyn Houghton]

@Alisha

A timeline entry on the request should be created to advise the Details section has been updated by a user, which then has an option under the dotted menu to show what was updated.

Cheers

Martyn

[Alisha]

Thank you, @Martyn Houghton.

Do you know if it's possible to report on it without using the Timeline h_buz_activities table? That particular table was causing us issues as it looks at so much information.

[Martyn Houghton]

@Alisha

I suspect not, as I do not think there is a separate audit table that would hold this, but perhaps @Victor or @Steve Giller can confirm.

Cheers

Martyn

[James Ainsworth]

Hi Martyn,

Thanks for responding to this post.  Yes, I believe that what you have suggested is correct.

Many thanks,

James