New Update: Hornbill Service Manager (1739)

David Hall · 2019-10-30T15:20:44+0000

What's Fixed: PM00158195 - When integrating with Requests::logRequest API, an error is returned when the "categoryId" value is invalid. PM00158182 - When a Request is raised and assigned to a team, team members are not notified. PM00158245 - Service Level Indicators on the request list may display incorrectly PM00158224/PM00158155 - Exporting a Request List view from Service Manager does not populate values for all columns

By David Hall
October 30, 2019 in Announcements

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David Hall

Posted October 30, 2019

What's Fixed:

PM00158195 - When integrating with Requests::logRequest API, an error is returned when the "categoryId" value is invalid.
PM00158182 - When a Request is raised and assigned to a team, team members are not notified.
PM00158245 - Service Level Indicators on the request list may display incorrectly
PM00158224/PM00158155 - Exporting a Request List view from Service Manager does not populate values for all columns