Martijn Posted October 30, 2019 Share Posted October 30, 2019 Hi, When Raising a request via email its added as a timeline update rather than a attachement. With the timeline update it will be unaccesable when the email gets deleted, and its not that visable because "Request logged via Email" does not show that there is a email underneath that. is there a way to get the email always attached to the request as attachment when raised from an email. Instead of it being an timeline update. cheers. martijn Link to comment Share on other sites More sharing options...
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