m.vandun Posted October 29, 2019 Posted October 29, 2019 Hi, Since today it seems that the email templates are being adjusted by Hornbill which affects our font type. It seems that the template part is being put in a span although this is not the case in the email template. How can we adjust this as our snippets are now in a different font style. Regards, Mark
Victor Posted October 29, 2019 Posted October 29, 2019 @m.vandun is that for email sent form requests? If yes, then this is something we are already aware of and developers are working on it... It basically adds a (additional) span tag with the instance default font family but this should not be the case if the template used already has a font definition...
m.vandun Posted November 8, 2019 Author Posted November 8, 2019 Hi @Victor, Are there any updates? We are still experience this. On 10/29/2019 at 11:15 AM, Victor said: is that for email sent form requests? Yes, this is for sending email from requests. Regards, Mark
Victor Posted November 8, 2019 Posted November 8, 2019 @m.vandun afaik it was resolved waiting to be included in a following update. I’ll check when I’m back next week. If you need an update until then perhaps @Steve Giller can have a look ...
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