Hollie Posted October 28, 2019 Share Posted October 28, 2019 Does anybody know of any way that I could set up a saved search and search within the 'Questions' field for text? I.E. I need to be able to search for the word 'ITGC' within the questions field of previously logged calls. Any assistance would be greatly appreciated :-) Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted November 16, 2019 Share Posted November 16, 2019 +1 for me, would be interested to know if there is a way to free search text in all requests, like in SupportWorks Link to comment Share on other sites More sharing options...
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