Will J Douglas Posted October 23, 2019 Share Posted October 23, 2019 Hi, I created a "user last logged on" report which is a SQL Schema Designer report. The report seems to be using the raw data which is in UTC time rather than adjusting to my timezone which is GMT+4 This logon was actually 9am. Previous "entity" reports I have created do adjust to the correct timezone. Regards, Will. Link to comment Share on other sites More sharing options...
Nikolaj Posted October 23, 2019 Share Posted October 23, 2019 Senior Member Supportworks Users 37 191 posts Report post Posted August 2 Hi support when i look at my reports created with advanced Analytics "Last Modified Date" see screenshot and i compare it to the view in My Projects i have always a time difference from 2h why is that and what can i do? I think it has something to do with the GMT time and the GUI. Best regards Nikolaj My Project View: Link to comment Share on other sites More sharing options...
Will J Douglas Posted November 4, 2019 Author Share Posted November 4, 2019 Any suggestions to resolve this? Link to comment Share on other sites More sharing options...
Victor Posted November 4, 2019 Share Posted November 4, 2019 @Will J Douglas the reports only use raw data when displaying the report preview. When building the report files (CSV, PDF, etc.) the report will convert date/time values based on regional system settings: Reports do not use the regional settings for users because once generated they become static entities therefore unable to convert the date/time. Link to comment Share on other sites More sharing options...
Will J Douglas Posted November 4, 2019 Author Share Posted November 4, 2019 @Victor Thanks for the feedback. I've corrected the timezone settings and confirmed all working now. Thanks, Will. Link to comment Share on other sites More sharing options...
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