Alisha Posted October 21, 2019 Share Posted October 21, 2019 Hello, Is there a field within h_itsm_requests for the ID of the analyst who updated the request? I can't seem to find anything for that. We need to report on how many times each analyst has added a customer as 'Impacted' each month. I've had a look at h_itsm_request_connections but can't seem to find anything that fits in that one either. Any help would be much appreciated. Many thanks, Alisha Link to comment Share on other sites More sharing options...
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