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Feedback on the Portal


Jeremy
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Morning Jeremy, I've just taken a look and if the feedback is enabled on the service, once the request is resolved the customer gets a prompt/popup for feedback. 

Can you elaborate on the situation so I can determine if there is an issue to look into.

- Is this a new service or one for which you have received feedback for in the past

- Which portal are you referring to, not that it should matter

Thanks,

Samrai

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