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AssetMobileDevice - New Fields Request


samwoo
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Hello,

I hope i'm not too late to get the following fields added for the MobileDevice class in time for the next implementation

[String] OS Patch Level
[String] Compliance State
[Datetime] Compliance Period Expiration DateTime
[Boolean] Device Encrypted?
[Datetime] Enrolled Datetime
[Datetime] Last Sync Datetime
[String] Device Name (as opposed to Asset Name)
[String] Device ID
[String] Device Registration State
[String] Operating System (we already have Operating System Version)

Thanks,

Samuel

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  • 3 weeks later...
On 10/11/2019 at 9:28 AM, samwoo said:

[String] Device Name (as opposed to Asset Name)

Hi Samuel,

How do you use or see the difference between the Asset Name and Device Name?  Would I be right in thinking that the Device Name you are wanting is the name under which it advertises itself on a network?  And how does this differ from the Device ID? 

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On 11/5/2019 at 1:28 AM, James Ainsworth said:

Hi Samuel,

Could you let me know what this is in reference to?

The enrolled datetime is used for the date the mobile device was enrolled into Microsoft Intune.

The asset could be created and assigned to a user in Hornbill, but they may not have enrolled the device Intune for whatever reason.

Thanks,

Samuel

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On 11/5/2019 at 1:15 AM, James Ainsworth said:

Hi Samuel,

How do you use or see the difference between the Asset Name and Device Name?  Would I be right in thinking that the Device Name you are wanting is the name under which it advertises itself on a network?  And how does this differ from the Device ID? 

If I remember rightly the device name is also a field in Intune, and as Intune doesn't hold Asset Tags, the device name (as well as the IMEI or serial number) is another way to identify a mobile device.

I am doing all this for the sake of automating the updates between Hornbill and Intune 

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  • 2 months later...

As part of the Service Manager update build 1819 the following Asset fields have been added.

All Asset Classes
General Asset Information
* Purpose

Computer Class
Hardware Information
* Watts

Mobile Class
Mobile Device Information
* Device Name, Device ID, Device Registration State, Compliance State, Compliance Period Expiration, Device Encrypted, Enrolled, Last Sync, MTPAS Access Class
Hardware Information
* Manufacturer, Model, Capacity, IMEI Number, IMSI Number, Serial Number, SIM Number, SIM Type, CPU Info
Network Information
* IP Address, MAC Address
Operating System Information
* Operating System, Operating System Patch Level

Network Device Class
Network Information
* Telnet Enabled, SSH Enabled, HTTP Enabled
Software / Firmware Information
* Version, username, Backed Up

Software Class
Software Information
* Release Date

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